Privacy Policy

Privacy Policy

Veggiepy (Platform) is a free website and application created by Veggiepy. This service is provided free of charge by Veggiepy and is used as is.

This Privacy Policy describes the policies and procedures that apply to the collection, use, disclosure, and protection of your information that you share with us when using the Platform.And for the purpose of this Privacy Policy, veggiepy refers to users, visitors, and where necessary, the term “you” refers to the user. We value the trust you place in veggiepy, which is why we maintain reasonable security measures to protect your information and transactions.

If you choose to use our service, you agree to the collection and use of information in accordance with this policy. The information we collect is used to provide the service. We will not use or share your information with anyone except as described in the privacy policy.

Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions available on veggiepy unless otherwise defined in this Privacy Policy.

1. Collection of Information

When you visit or register on the veggiepy platform or log in to the website or application to avail the services, we collect various information from you. Setting up an account on the platform is mandatory to avail certain services.This Privacy Policy applies to the information collected about you as described below.

1:1 Personal Information

When you access the Platform to access the Services, you voluntarily provide your personal information, including your name, mobile number,here may be other information such as email address and any other information voluntarily provided by the platform, but the act of providing your personal information is voluntary in nature.We hereby agree and acknowledge that we will collect, store, transfer and deal with such information in compliance with applicable law and this Privacy Policy.

1:2 Sensitive Personal Information: For the purpose of this PrivacyPolicy, Sensitive Personal Information consists of information relating to the following:
i. passwords
ii. financial information such as bank account or credit card or debit card or other payment instrument details;
iii. physical, physiological and mental health condition;
iv. sexual orientation;
v. medical records and history;
vi. biometric information;
vii. any details relating to the above as provided to a body corporate for providing services; and
viii. any details relating to the above, received by a body corporate for processing, stored or processed under lawful contract or otherwise.
ix . any other information that may be regarded as SensitivePersonal Information” as per the prevailing law for the time being in force.
Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Sensitive Personal Information.
You may be asked for the payment details to process payments for the Services. You may also be asked to provide certain additional information about Yourself on a case to case basis.

1:3 Transactional Information:

If You choose to avail the Services through the Platform, We will also collect and store information about Your transactions including transaction status, order history, number of transactions, details and Your behaviour or preferences on the Platform. All transactional information gathered by Us shall be stored on servers, log files and any other storage system owned by any of Us or by third parties.

2. Use of Information

We use the information, for the following:

1. to provide and improve the Services on the Platform that You request
2. for internal business purposes and services, including without limitation, warehousing services, delivery services, IT support services, and data analysis services;
3. to resolve disputes, administer our service and diagnose/troubleshoot technical problems;
4. to help promote a safe service on the Platform and protect the security and integrity of the Platform, the Services and the users;
5. to design and improve the products and Services and customer relationship management processes;
6. to collect money from You in relation to the Services,
7. to inform You about online and offline offers, products, services, and updates;
8. to customize Your experience on the Platform or share marketing material with You;
9. to detect, prevent and protect Us from any errors, fraud and other criminal or prohibited activity on the Platform;
10. to enforce and inform about Our Terms;
11. to process and fulfill Your request for Services or respond to Your comments, and queries on the Platform;
12. to contact You through email, SMS, WhatsApp, telephone and any other mode of communication in relation to the Services;
13. to allow Our service providers, business partners and/or associates to present customized messages to You;
14. to communicate important notices or changes in the Services, use of the Platform and the Terms/policies which govern the relationship between You and the Company, as applicable;
15. to conform to the legal requirements, compliance/reporting to regulatory authorities, as may be required and to comply with applicable laws;
16. to carry out Our obligations and enforce Our rights arising from any contract entered into between You and Us; and
17. to carry out research with relevant partners.
18. for any other purpose after obtaining Your consent at the time of collection (collectively “Purposes”).Veggiepy occasionally ask You to complete optional online surveys. These surveys may ask You for Your contact information and demographic information (like pin code, or age). We use this information to tailor Your experience on the Platform, providing You with content that We think You might be interested in and to display content according to Your preferences. We use Your information to send You promotional emails, however, We will provide You the ability to opt-out of receiving such emails from Us. However, You will not be able to opt-out of receiving administrative messages, customer service responses or other transactional communications. We will not share YourPersonal Information with another user of the Platform and vice versa without Your express consent.

3. Sharing of Information

1. Third Party Service Providers: We may disclose Your Personal Information to third party vendors, delivery partners, consultants, partners for carrying out research and other service providers who work for either of Us or provide Services through the Platform and are bound by contractual obligations to keep such Personal Information confidential and use it only for the purposes for which We disclose it to them and maintain the same level of data protection that is adhered to by Us. This disclosure may be required, for instance, to provide You access to the Services and process payments including validation of Your Payment Details, to facilitate and assist marketing and advertising activities/initiatives, for undertaking auditing or data analysis, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to the Services. You expressly consent to the sharing of Your information with third party service providers, including payment gateways, to process payments and manage Your payment-related information. We do not disclose Your Personal Information to third parties for their marketing and advertising purposes without Your explicit consent
2. Compliance with law: We may disclose Your information including Personal Information, to the extent necessary:
   1. to comply with laws, regulatory requirements and to respond to lawful requests and legal process or an investigation,
   2. to protect Our rights and property, the users, and others, including to enforce the Terms or to prevent any illegal or unlawful activities, and
   3. in an emergency to protect Our personal safety and assets the users, or any person. In all such events We shall in no manner be responsible for informing You or seeking Your approval or consent. We may also share aggregated anonymized (and de-identified) information with third parties at Our discretion.
3. Acquisition Sale or Merger: We may, in compliance with applicable laws, share all of Your Personal Information (including SensitivePersonal Information) and other information with any other business entity(ies), in the event of a merger, sale, reorganisation, amalgamation, joint ventures, assignment, restructuring of business or transfer or disposition of all or any portion of any of Us.
4. Sharing of information with third party for operation of the Platform: In the event the license agreement is terminated or the territory of the license is modified or limited in any manner, We may share any or all Your Personal Information (including Sensitive Personal Information, if any) and Non-Personal Information with the incoming licensee continuity of smooth operation of the Platform and seamless user experience.

4. Public Posts: 

You may provide Your feedback, reviews, testimonials, etc. on the Platform on Your use of the Services (“Posts”). Any content or Personal Information and Posts that You share or upload on the publicly viewable portion of the Platform will be publicly available, and can be viewed by other users and any and all intellectual property rights in and to such Posts shall vest with Us. Your Posts shall have to comply with the conditions relating to Posts as mentioned in the Terms. We shall retain an unconditional right to remove and delete any Post or such part of the Post that, in Our opinion, does not comply with the conditions in the Terms or where applicable law requires us to remove such Post. We reserve the right to use, reproduce and share Your Posts for any purpose. If You delete Your Posts from the Platform, copies of such Posts may remain viewable in archived pages, or such Posts may have been copied or stored by other Users.

5. Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

6 Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.